Orders are shipped customer prepaid, or freight collect, F.O.B. shipping point(s) - see price list. Normally, equipment is shipped via common carrier truck, and smaller items via UPS. Method of shipment is at the shipper’s discretion, however, every effort will be made to accommodate any special shipping preferences you may have.

Estimated delivery times can be obtained at time of purchase from our customer service representatives. Unloading of equipment is your responsibility. You should ensure that a fork lift or equivalent is available at time of delivery. Any re-delivery charges are the responsibility of the purchaser.

Products sold by The Carlson Company are warranted by the manufacturers to be free from defects in material and workmanship. Adjustments under these warranties are limited to the repair or replacement of parts found to be defective, and do not include transportation charges. Damage arising from misuse or abuse is not covered by warranty.

All goods are carefully packed and are in good condition when shipped to our customers. According to the F.T.C., title to merchandise passes to customer when shipper turns it over to the common carrier and/or receiver. Any loss or damage in transit is the sole responsibility of the carrier. AT THE TIME OF DELIVERY INSPECT ALL SHIPMENTS IMMEDIATELY FOR POSSIBLE DAMAGE OR SHORTAGE. If external damage is apparent, or hidden internal damage is suspected, you should sign the freight bill “freight damaged” or “subject to claim”. Any claim for damage or shortage should be made with the carrier at once. We are more than willing to assist you in your claim, however, we are not responsible for collection of claims or replacement of goods.

NOTICE TO PURCHASER:The following is made in lieu of all warranties, expressed or implied. User shall determine the suitability of the product for his intended use and user assumes all risk and liability in connection therewith. Under no circum-stances shall The Carlson Company be liable for any injury, damage or consequential loss related to any product we sell.

No returns accepted without the expressed written authorization of either The Carlson Company or the manufacturer of the merchandise in question. Upon requesting and receiving such authorization, you may return any defective parts for repair or replacement (freight prepaid) to the shipping point or other location, as designated in the letter of authorization. Cancelled orders or refused shipments may be subject to factory restocking fee and/or additional freight charges.